Wheelhouse Solutions’ Privacy Principles

1. Our companies collect only information that is essential to providing optimal service to customers and users. Acquired information is strictly limited to what we need to know in order to provide optimal service levels to our customers and to fulfill all legal or regulatory requirements.
2. Our companies inform users about what data is collected and how it will be used. Our customers are fully informed about the general uses we make of collected information and we will provide additional information upon request. Our companies do not sell, lease or license confidential information to outside parties. We provide access to confidential information only to outside parties who are directly related to the delivery and service of our products and services. Information retrieval is fully disclosed to all authorized parties.
3. Our customers choose how their self-disclosed data will be used. We provide our customers ways to decide how they want the information they disclose to be used. Opting out of information disclosure is available at any time.
4. Our companies ensure information quality. We employ advanced technologies, well-defined practices, and a highly trained technical staff to ensure that self-disclosed data is processed properly, accurately and completely. We provide the mechanism for self-disclosed data to be corrected if errors or changes occur.
5. Our companies use information security safeguards. We use advanced information security technologies and a highly trained technical staff to protect all data assets entrusted to us. We have implemented well-defined data security and data access procedures to further ensure that data is protected from improper access, loss, misuse or destruction.
6. Our companies are responsive to requests for explanation about our data use and policies. Our Customer Service Representatives are trained to be responsive to queries about our policies, practices, products and services. Customer Service Representatives are also trained to facilitate the process of resolving any data discrepancies in third party data.
7. We provide these privacy principles to our business partners. We strongly encourage companies we select as our business partners to have privacy policies based upon accepted industry standards in the handling of self-disclosed data. These include companies that assist us in providing service to our customers or supply us with information about enterprises or individuals. During the business partner selection process, we scrutinize the accuracy and quality of the data candidates, as well as their information handling practices.
8. We comply with all applicable privacy laws and regulations wherever our companies do business, based upon the prevailing jurisdictional requirements. As a company with a global reach, our companies are committed to remaining current with the requirements of all local, national and international laws and regulations applicable to our products and services.
9. We undergo regularly scheduled audits of our privacy policies and practices to monitor our compliance with our stated policies.